Total Quality Building Services

Since 1993, Total Quality Building Services has provided the best in janitorial services to the leading property management firms and building owners in the Metropolitan Washington area. Our unpretentious approach to simply “cleaning our buildings” has proven to be the successful factor in our rapid corporate growth and expansion of our impressive client base. At Total Quality, we strive to make cleaning simple, thorough, and environmentally safe for both the tenant and the service worker. This corporate attitude is the basis of our success today, where Total Quality now services over 16 million square feet of commercial and GSA office space.

The “Total Quality Difference” is our mandatory mid-management concentration on each individual property or facility that Total Quality services. Each of our accounts receives constant attention from the area manager, the operations manager, the quality control inspector as well as the executive staff of Total Quality Building Services. While many contractors maintain that the “building supervisor” is the key to great service, we at Total Quality know that it is really the quality and commitment of an area manager that is assigned to an account. An area manager that daily meets with building supervisors, project managers, and day porter/matrons insures that the cleaning team assigned to a facility is being “managed” not just “supervised”. Clients have the opportunity to talk with our area managers throughout the week and this builds the confidence that Total Quality Building Services is on-site, getting the job done.

One of the most significant achievements any commercial cleaning organization can achieve is to maintain its original base of business. Total Quality is proud to say that after 14 years, we still provide services to our original client--not only do we maintain the first building we undertook--we now service the entire portfolio for our first client, Royco.

We at Total Quality Building Services are confident that our future growth will only continue to be successful. Green Cleaning is becoming the preferred type of custodial service for facilities throughout the country. Total Quality is a local leader in providing environmentally safe cleaning and has been for over the last decade. Total Quality provides “green cleaning” to the Transportation Safety Headquarters, The National Wildlife Federation, Chevy Chase Pavilion, One Metro Center and most recently the new 1.4 million square feet Federal Census Headquarters. These and many other prestigious buildings that we service have been converted to our Healthy High Performance Cleaning Program. It is our goal to educate each of our clients regarding the advantages of “going green” and helping preserve our precious environment for future generations.

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