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The Total Quality Difference

Since 1993, Total Quality has provided the best in janitorial services to the leading property management firms and building owners in the Metropolitan Washington area. Total Quality Building Services is not just a Janitorial provider. Through our commitment to technology and communication, we are changing the way we interact with our clients and tenants. If you want to work with a comprehensive janitorial provider in Commercial Real Estate (CRE) who is on the cutting edge and has a proven track record of excellence for over 25 years, then call us today!

By The Numbers

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Million SqFt Serviced Daily
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Employees
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In Operation Since
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Inspections Created Annually

Our Approach

Total Quality’s approach is to focus first on clients needs. Before a contract even starts, we take the time to meet with every tenant to understand the needs of each tenant, to ensure a flawless transition of services. In doing this we can ensure that from day one, nothing gets overlooked.

Our Clients Say

“Total Quality made an instant impact at The McPherson Building. The transition was seamless! There were open lines of communication with Total Quality about our needs as well as the needs of our tenants. Complaints dropped dramatically just as we expected. The area manager has established a great relationship with the property management team and we work through any issue for a quick and efficient resolution.”

KASARA W. • ASSOCIATE DIRECTOR OF ASSET SERVICES

“Our recent transition with Total Quality exceeded our expectations tremendously.  We faced many different challenges with our previous janitorial provider that gave us great concern for the cleaning operation in our building.  TQ and their staff handled everything professionally and quickly. They put us at ease with their quick response times and attention to detail.  We are looking forward to our continued relationship with TQ and recommend them without hesitation.”

LADD K. • SENIOR PROPERTY MANAGER

“Our primary concern in rebidding our property’s janitorial needs was how we would transition if we selected a new service provider. After 20 years using the same company, we expected there would be a steep learning curve. Total Quality put us at ease from their first meeting, thoroughly outlining what they felt would make the transition smooth and successful. Their attention to detail made us confident in our selection, and their ability to carry out the plan proved as seamless as they had presented it. The confidence built during that potentially troublesome time continues today, as they repeatedly put their best foot forward in service of our building. We are glad we made them our partner and look forward to continuing that relationship for a long time to come.”

MATTHEW F. • SENIOR GENERAL MANAGER OF PROPERTY MANAGEMENT

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